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We respond to emails quickly, if there is an issue we can help with, please provide as much information as you can.

Many of the questions are answered on our FAQ page https://www.forwardcontrolsdes...  Not only does it contain useful information, it can also help if you can't sleep, it's rather dry, technical and has lots of numbers and data.

Please ensure your email address is correctly entered, if your email address has a typo, we can't reply to your inquiries.   Also, a valid phone number will be helpful, an invalid number (555-555-5555, for instance) means we can't reply to you when the email address entered is invalid. 

For immediate assistance, please call us at 214-399-7579, thank you.